I had an issue with my brakes being squishy and took my car into this place. I was very skeptical, because I just do not trust auto mechanics to tell me the truth (call it too many bad experiences). But I was pleasantly surprised when we got a call following up, as promised. We were told that after flushing lines (or whatever) the issue might be bigger than originally expected, and they wanted to know if they could keep the car one more day, while they order parts. We didn't have plans, so we said OK. The parts were delayed in shipment, and once again, we got a call letting us know they were not going to be there when promised. You just never get that kind of follow through from an auto shop! So, for the third day, they kept my car.

When the part finally came in, it wasn't working as it should, which was creating some major safety issues with my brake lights. The mechanic called us up, told us about the problem, and then (get this) re-installed the original part, because he did not feel confident in the part he ordered! He was upfront and honest about what he was able to do, and what he was not able to do. I was impressed with the attention to detail and the care and concern for the quality of their work. In the end, I was only charged a little over $100 for three days' worth of work, parts, etc. And, by the way, the problem was fixed. They won me over, I will definitely use them in the future. - Amanda W. (5 start review on Yelp)

All I can say is WOW! Cecil's rocks! After having a bad experience at another Collierville auto repair place, I was relieved to find Cecil's. The other auto repair place said we need rear brakes and shocks/struts and we were in disbelief as we had recently replaced those less than a year ago. Neil from Cecil's took care of us. He thoroughly checked out our car and said we did NOT need new brakes and shocks/struts. He fixed a shaky steering wheel by re-adjusting the tires, all for a very nominal price.

If you are looking for a honest, up front, friendly, trustworthy auto repair shop - look no further! You found one right here with Cecil's Automotive. Our new go to auto repair shop! - Julie M. (5 star review on Yelp)

Cecil's is the best. They always take care of us. They are very trustworthy and have very reasonable prices they have fixed all kinds of vehicles for us and never let us down. Cecil's is the best or did I say that already Cecil's is the best. Why would you go to the dealer when you could just go to Cecil's. - Kevin M. (5 star review on Yelp)

Just wanted to say thanks to the mechanic at Cecil's who fixed my tire today. I pulled my car in after I discovered I had a bolt stuck in the center of my tire and asked the gentleman if he could fix my tire quickly. He said yes and promptly took care of the problem. And then when I asked where to pay, he said, "Don't worry about it. Just come back when you need some more work done."

Very nice. Very classy. And I'll be back! - Michael T. (5 star review on Yelp)

I have been using Cecil's for years!  Hell, maybe decades! While I've always been pleased with the service and the work performed a recent visit has shown me how great of a place this repair shop really is. I took my vehicle in for a check engine light that turned into a really strange problem. The day before I took it to Auto Zone to run the check engine codes to see if I could fix it myself. They gave me a report and asked if it was running poorly and I said no, he says, "I wouldn't even worry about it then."

The next morning it started making a strange noise while driving the kids to school.  You see, my car was reverse farting (see my videos, it's funny) out of the cap less gas cap.  Apparently I had a vacuum solenoid relay something (that's not technically the name) that had gone out.  It obviously affects the fuel system greatly. Hence the "gas" my car had, get it "gas".  I'm so funny.  

I drove it to Cecil's. I told him about the strange noise but not about my AZ report to see what they said.  At that point I hadn't figured out the source of the noise.  It wasn't doing it anymore, of course, when I got there.  He said they would check it out and call me. A hour or so later they call and tell me I have the VS thingy out as well as an O2 sensor.  Here's a quote, "I could charge you $300-$400 and fix it for you but this thing is still under warranty, I would take it to the dealership and fix it free".  He couldn't get it to make the noise again either.  Well I'll be!  Someone not in it for the money!  I am so impressed by this act that I will spread the word to any and everyone who will listen.  You will forever be recommended Cecil's!  It wasn't until after I left that it started doing it again.  That was when traced to to the fuel cap.  I always thought that cap was a bad design feature.  

Anyway...  Thank you for being honest and good! - Charisse G. (5 star review found on Yelp)

Once again, Cecil's proves that they are the best in automotive and customer service.

The other day, my husband and I both managed to hit two separate pot holes in two separate cars on the same day. My husband's car is currently still at Cecil's waiting for parts as we unfortunately blew a tire and have to replace two of the wheels. On my car, I managed to bend the rim on one of my wheels and knock the hubcap completely off. I was afraid the tire pressure was going down and I had a possible puncture, but I still had to drive the car to work and on errands. I was concerned today that the tire might blow if I drove it much longer, so I stopped by Cecil's on my lunch break.

They checked me in immediately and had me out of there in 10 minutes. Not only did they straighten the rim and put my hubcap back on, but they checked my tire pressure to ensure it was OK and even gave me some extra air. When I asked them how much I owed, they refused to let me pay them. I actually teared up driving back to work because they took the time to help me and showed me such kindness.

They are a solid bunch of people and have always treated my family with respect and compassion. They are my go-to place when I need help, and I wish I could give them 10 stars.  - Randy C. (5 star review found on Yelp)