My tire started going flat on my way home from work around 5:30 pm in Germantown. I stopped here as a last-ditch effort to see if someone was available to pump my tire enough to get me home before the storm hit this past Friday. Tim came up to the desk to help me even though the store had closed five minutes earlier. Not only did he stay an extra 20 minutes to take a look at my tire, but he soaped it, found the leak, plugged it, tested it, pumped my tire back up, and even replaced my air caps that had gone missing somewhere in my travels. He was quick, efficient, and effective, and I could have cried from the relief. It's good to know that there are decent people in this world still. Thank you so much, Tim! - Allison K. (5 star review on Google)