Friendly and trustworthy mechanics, they get to the point and go into detail if you are confused. The only problem is that they do not open on weekends, which i can work with. - A.T. (5 star review on Google)
Honest and fair. Best mechanic in MS and TN. - Mitchell B. (5 star review on Google)
Friendly staff, straight forward answers, and quality work. - Lee C. (5 star review on Google)
I take my car here for everything. I sincerely trust these guys and they take care of me. - Kelly M. (5 star review on Google)
We trust the folks at Cecil’s with all of our vehicles. They are honest, fair, and do exceptional work. I won’t go anywhere else. - Murray B. (5 star review on Google)
They have done a phenomenal job of taking care of my car in the last couple of weeks, even when I’ve had a couple different problems here and there! I am very impressed. - Rachel G. (5 star review on Google)
This is THE best place for automotive care. The people are fair and honest. Customer service is too notch. I hope to find this quality a place when I move. - Littleeagle (5 star review on Google)
My tire started going flat on my way home from work around 5:30 pm in Germantown. I stopped here as a last-ditch effort to see if someone was available to pump my tire enough to get me home before the storm hit this past Friday. Tim came up to the desk to help me even though the store had closed five minutes earlier. Not only did he stay an extra 20 minutes to take a look at my tire, but he soaped it, found the leak, plugged it, tested it, pumped my tire back up, and even replaced my air caps that had gone missing somewhere in my travels. He was quick, efficient, and effective, and I could have cried from the relief. It's good to know that there are decent people in this world still. Thank you so much, Tim! - Allison K. (5 star review on Google)
My family has used Cecil's for years and they are the most honest automotive shop I've found. They do quality work at (not the cheapest but) reasonable prices. Remember, you get what you pay for... I highly recommend them. - Steve A. (5 star review on Google)
Cecil's has been the mechanic for my extended family for almost 20 years. We've found them to be honest and trustworthy. They are not cheap but I don't feel they've ever gouged me. They've told me when they didn't think it was worth my money to get a repair done; they've made some small repairs and adjustments for me at no charge from time to time. They know us and our cars and that's really a good thing. - Jill B. (5 star review on Google)
I had a great experience here. I found the staff knowledgeable and they were able to fix our issue with no problem. We had to get a wheel hub assembly replaced. They did not try to sell us any additional unneeded services. - Christy J. (5 star review on Google)
My brother has been a customer for years and recommended them to me when I moved back to the area. They're professional and trustworthy. Quality is highly important to a single lady having experienced dishonesty by car service professionals in the past. - Stephanie B. (5 star review on Yelp)
My family has been coming here for years now and can't ask for better customer service. They all treat you like family and are a pleasure to do business with. I've had everything from major repairs to simple oil changes & tire rotations and they always do quality work. If I have ever had an issue with a repair they have always handled the problem with integrity and have never made an excuse or been rude about the issue. They also have great prices on tires. They don't keep them in stock and have to order them but so far they have beat even online prices. Great place and worth the drive if you live outside of Olive Branch and they also have a location in Collierville. - Randy C. (5 star review on Yelp)
I suspected I had a coolant problem, these guys looked at it, tested it and found nothing, they charged nothing for their time, definitely honest and I will use them next time I have a car issue. - Jim G. (5 star review on Yelp)
I've moved three times since I lived in Memphis, but when I discovered an old business card from Cecil's, I had to write a review- they were by far the most friendly, generous and fair mechanics I've ever dealt with.
I brought a stream of pre-owned cars I was considering buying to Cecil's and they gave me a frank list of the good and ugly on each, and then refused to let me pay. I'd recommend them to anyone! -Shannon M. (5 star review on Yelp)
These guys are awesome! My parents have been using them for probably close to 20 years - since they were on Winchester (the Hickory Hill area). Now they've moved further east to Collierville ((Houston Levee (at Winchester) (the old Winchester location and the midtown (Union ave.) locations have both closed)).
They are friendly, fast and efficient - and seem to be honest and fair. I had a lot of work done last summer - including buying new tires from them. I discovered yesterday I had a nail in one of my tires which was causing a slow leak, so I took my car in today and not even thirty minutes later and FREE OF CHARGE my tire was repaired and I was good to go.
I highly recommend Cecil's and as long as I live in memphis, this is where I'll take my car for service. - Megan S. (5 star review on Yelp)